Virtual Shopping

Home is where the customer is

by Georg Tichy
16/09/202003/11/2023
4 min read

Home is where the customer is. The physical home is an extended home-zone, nowadays. If you want to be successful with your services, you have to reach the customer in his home where he uses his devices and sensors. More and more services are anchored at the customer-home – more…

Where Are You: Retailers Virtual Technology?

by Georg Tichy
23/02/202003/11/2023
6 min read

What would a retail experience look like three years from now? What if you could browse a store while sitting in the store? Let’s suppose an associate hands you virtual reality glasses as you enter the store. You are guided to a private viewing room complete with snacks and beverages:…