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Predictive analysis and human behaviour

Predictive Analysis is the branch of machine learning that is putting all the data to work. It takes large data sets and uses mathematical algorithms to form predictive models. Then statistical methods such as regression analysis are used to find the variables that influence the models. Finally, machine learning platforms use those predictive models to find patterns in the past that can allow predictions of patterns in the future.

Human behavior can be seen as a series of patterns that repeat, both individually and as a group, over time. This statistical fact doesn’t negate the possibility of free will; it allows us the use of our free will to repeat patterns of behavior that are most comfortable to us, considering the social, cultural, and family pressures that also influence us.

Analysis of patterns of behavior

The analysis of patterns of behavior in humans as a group has been the work of historians, who can look back at great sweeps of time and see patterns that repeat. With the amount of data being collected now through online interactions and geotracking tools such as GPS, machine learning platforms are engaged in how to mine that huge amount of data for the very specific data needed to answer questions.

Predicting the future has been an art in which intuition based on expert knowledge and experience was used to make a predictive analysis. Those who are considered masters in their work combine experience with knowledge, and can see patterns from the past and predict patterns into the future. But we are constrained by the depth and breadth of experience and knowledge we can acquire; we are further constrained by unconscious bias and other human attributes.

We can build unconscious bias into our data collection, but with large enough data sets, machine learning platforms can see beyond that into purely human patterns of historical behavior. Once those predictive models have been developed, using clustering, decision trees, and other models, patterns can be identified. Those patterns of human behavior form the basis of predictive analytics.

Datamining

Once the data has been mined and patterns of human behavior in the past have been identified, one further step needs to be taken to ensure that those past behaviors can be predicted into the future. Regression analysis is the statistical method used to find the relationship between variables and how those variables affect the pattern.

Consider a subset of men with lung cancer who live in Utah. Researchers were expecting to find that a high percentage of them smoked cigarettes in their youth. But regression analysis of all demographic variables found other significant patterns: 28% of them smoked as adults, but 80% of them lived within ten miles of an abandoned uranium mine.

Regression Analysis

Once regression analysis identifies the relationship between variables in the models, predictive analysis can provide very accurate, and very detailed, information about what patterns of behavior to expect. From this information, business decisions can become specific and precise.

An example would be an analysis of hem lines in fashion over the last two hundred years. Using good data, the AI identifies clusters and patterns. Regression analysis identifies the effects of cultural variables. Predictive analytics tells a designer working on a new line that the market for mini skirts is close to the end of its run. The designer contacts her factory and orders the current run of mini skirts to be cut in half, and a longer model developed. Next fall, there will not be 200,000 mini-skirts sitting in stores on clearance sale.

The data is the critical piece in the success of predictive analytics. In the above example, the data that is considered is not just a history of fashion and hem lines. The data sets also include age demographics–we are, across the world, getting older. It looks at the number of women heads of state and CEOs of multinational corporations. It looks at the population change in religious and cultural groups that use more conservative clothing. It looks at every bit of data we can think to give it, and uses these large data sets to form models.

Complex Models

The ability to access and analyze data from many cultures and geographic regions is one way the current machine learning platforms can produce models that deal with global human behavior. In the past, when we depended on subject matter experts, predictions were limited by geography and culture.Furthermore big data can be used to save you time and money when developing new products. Combining big data with other research can help discover the root of a failed project and protect from attempts at fraud. Information collected through data science can help websites decide the price they want to charge for an item. It can change based on the buyer’s location and other variables. It is used to predict what customers will buy in the future. Target is known for its extremely accurate predictions of what their customers will buy and when.

It can help you keep track of important customers. It can find out useful information about your customers because it uses multiple sources such as the customer’s buying habits or their social media webpages. This allows you to treat each customer like a celebrity. Big data can help identify customer complaints and find solutions to them. For example, if multiple customers file complaints to a store that they never have the items they need, the company can correct the issue by adjusting their next supply order.

Conclusio

Finally, you can use the information gathered from big data to change your business methods in real time. This could be anything from changing your delivery route because of traffic to adjusting a feature in your product to cater to your customers. For setting up a predictive analysis: Contact us!

By Georg Tichy

Georg Tichy is a management consultant in Europe, focusing on top-management consultancy, projectmanagement, corporate reporting and fundingsupport. Dr. Georg Tichy is also trainer, lecturer at university and advisor on current economic issues.

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