This category features articles on organizational design, governance structures, and operating models in companies.
Dealerships remain attractive targets for cybercriminals. They combine high-value transactions with large volumes of personal, financial and vehicle data. They also depend on dealer management systems, finance portals, CRM platforms, OEM services, payment providers and third-party support. One compromised account or supplier can disrupt sales, servicing and customer communication at…
For decades, education has been presented as the most reliable route to professional success. School qualifications are followed by bachelor’s degrees, master’s programmes, MBAs, postgraduate certificates, executive courses and an expanding range of specialist credentials (over-education). Job advertisements increasingly request not only academic degrees but also industry experience, digital expertise,…
The rapid development of artificial intelligence (AI) has triggered a quiet but decisive infrastructure revolution: the emergence of specialized AI chips. While CPUs have been the backbone of digital transformation for decades, they quickly reach physical and energy limits when faced with the highly parallel computations of modern neural networks.…
With the increase of AI systems such as ChatGPT, AI generated chatbots have also risen in popularity. They are mostly used to provide customer service as well as in marketing to enhance campaign performances. By now, I am sure you have interacted with a few of these bots on different…
Integrating artificial intelligence (AI) into business processes can provide multiple advantages. These range from increased efficiency and accuracy to data-driven decision-making and enhanced customer experiences. Let’s delve into some specific steps and strategies to leverage AI in your business operations. Almost every industry stands to benefit from Artificial Intelligence in…
A sustainability business plan should integrate environmental, social, and economic considerations into the strategic planning and operations of the business. Here are the key elements a sustainability business plan should include: Remember, sustainability is about the long term, so your plan should be designed with this in mind. It should…
In a business, if you haven’t documented your business operations or activities, there would be no way to prove that a transaction occurred or that a person possessed something. Therefore, every business must understand the importance of documentation. It’s true that once you start documenting things, they can become cumbersome…
Remote work has opened a vast list of possibilities for everyone. There’s a huge pool of employers seeking remote workers in different areas such as digital marketing, computer science, and sales. Research from Emsi indicates that some of the fastest-growing careers are around the tech sector, healthcare, and sales. In…
In an IT-Outsourcing the outsourcer and the service provider (the company that takes over the tasks and hardware) need to establish a common understanding of 1. The scope of the ousourcing (existing Hardware and Software landscape) and 2. The service levels for providing the services. Whereas the IT Landscape can…
Market changes, social changes and technological progress lead to an ongoing need to adapt your business model. In order to remain competitive, changes are necessary, which have to be considered in strategy and planning and subsequently implemented. Benchmarking is a method to help you to identify performance gaps in comparison…
Enterprises are social organisations that follow a purpose. For a long time, this purpose was capital-oriented. Accordingly, most business valuation models are cash flow oriented and show the return on investment from the owner’s point of view. However, the total value of a company is made up of financial, social,…
In a Small-Medium Enterprise (SME) several accounting and financial-related tasks are typically headed by the Finance Manager. Whereas in large corporates these tasks are separated under different responsibilities, in SME’s these are often bundled in the Finance Department. The Finance Department of a SME is therefore often composed of these…
